Cashier (Full/Part Time)
Responsibilities Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments Provides excellent member service in an efficient and productive manner Maintains the overall cleanliness of the front-line department Carry out job functions and responsibilities as assigned Support the application of club policies, procedures and compliance We strive for flawless execution and hold ourselves accountable Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate Ensure a safe and positive environment for our members and each other Embrace inclusion and diversity, by working together with collaboration and respect Work as a team to achieve goals Move with speed and agility in everything we do Maintain a friendly and positive attitude Deliver service excellence through all points of contact Resolve and deescalate to address every member concern Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards:
Work as a team to deliver GOLD club standards daily Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside, and out Exhibits clear understanding of all BJs Membership options, Including the importance of renewals, upgrading to our BJs Perks programs Offer all appropriate membership products such as membership renewal, EASY renewal option, My BJs Perks programs and awards redemption Provides a high level of customer service to Members Checks Members out in a timely and efficient manner Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members Fills shopping carts when necessary and assists at self-checkout stations Collects payments via cash, check, or other charge payments from members Issues receipts or change due to Members Stays up to date on all merchandise promotions, advertisements, and product information Discounts purchases by scanning and redeeming coupons Maintains the cleanliness of the frontline area Assists in general club housekeeping when necessary Returns re-sellable merchandise to the sales floor area Manages self-checkout and scan and pan lanes Assists Members with operations and technical difficulties Required to meet cashier productivity expectations Maintains all club policies and procedures Performs other duties as assigned, including working in other departments as needed Regular, predictable, full attendance is an essential function of this job Frequently requires lifting objects up to 30 pounds Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises Recommended Skills Agility Customer Service Friendliness Housekeeping Merchandising Positive Attitude Estimated Salary: $20 to $28 per hour based on qualifications.
Work as a team to deliver GOLD club standards daily Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside, and out Exhibits clear understanding of all BJs Membership options, Including the importance of renewals, upgrading to our BJs Perks programs Offer all appropriate membership products such as membership renewal, EASY renewal option, My BJs Perks programs and awards redemption Provides a high level of customer service to Members Checks Members out in a timely and efficient manner Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members Fills shopping carts when necessary and assists at self-checkout stations Collects payments via cash, check, or other charge payments from members Issues receipts or change due to Members Stays up to date on all merchandise promotions, advertisements, and product information Discounts purchases by scanning and redeeming coupons Maintains the cleanliness of the frontline area Assists in general club housekeeping when necessary Returns re-sellable merchandise to the sales floor area Manages self-checkout and scan and pan lanes Assists Members with operations and technical difficulties Required to meet cashier productivity expectations Maintains all club policies and procedures Performs other duties as assigned, including working in other departments as needed Regular, predictable, full attendance is an essential function of this job Frequently requires lifting objects up to 30 pounds Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises Recommended Skills Agility Customer Service Friendliness Housekeeping Merchandising Positive Attitude Estimated Salary: $20 to $28 per hour based on qualifications.
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